Our brand officially closed on December 31, 2025. We are no longer accepting new orders, repairs, or returns.
If you have a pending pre-order, it will ship on the date listed on your invoice unless you were contacted directly by email with an updated ship date.
Although our phone line has been deactivated, you may reach us by email at info@mayajewelry.com. Please note that I am now working solo and checking emails only a few times per week. I appreciate your patience with any pending inquiries.
We are unable to assist with requests related to new orders, returns, or repairs. Emails requesting these services will not receive a response.
Thank you for 19 years of incredible support.
In-stock orders will be sent out the same day whenever possible if placed before 3 pm PST.
An estimated ship date for is shown below the "Add to Cart" button on each product page if applicable. If there are changes to the estimated ship date for your order, we will contact with any updates.
All existing pre-orders continue to ship near the provided estimated ship date despite our upcoming closure.
Please note: Our office is closed December 25-26.
We are closing Maya Jewelry on December 31, 2025. All orders, returns, exchanges or store credits must be submitted before this date.
We will continue shipping all outstanding pre-orders after our closure.
USPS Ground Advantage: Delivery within 3-5 business days on average, with delivery confirmation.
USPS Priority Mail: Delivery within 2-3 business days on average, with delivery confirmation.
UPS Ground: Delivery within 3-5 business days on average, with delivery confirmation.
UPS Next Day Air Saver: Overnight delivery, with delivery confirmation.
DHL Express: Delivery within 3-14 business days depending on customer location, with delivery confirmation.
UPS Worldwide Expedited: Delivery within 2-5 business days depending on customer location, with delivery confirmation.
UPS Worldwide Saver: Delivery within 1-3 business depending on customer location, with delivery confirmation.
If your order contains backordered designs, your order will be held until it can ship out to you complete. If you would like to pay for shipping to have your order ship partial, please leave a note at checkout or email info@mayajewelry.com.
Local duties and taxes: Please be advised that you are responsible for any additional fees which your local postal service charges upon arrival.
If your order contains backordered designs, your order will be held until it can ship out to you complete. If you would like to pay for shipping to have your order ship partial, please leave a note at checkout or email info@mayajewelry.com.
Local duties and taxes: Please be advised that you are responsible for any additional fees which your local postal service charges upon arrival.